Last Updated: July 11, 2025
At Sunrise HCM ("we," "us," or "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our digital marketing services, website, or contact us. You can reach us at hi@sunrisehcm.com. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Contact Details: Name, email address, phone number when you reach out to us or sign up for our services
Business Information: Company name, job title, employee count, and business details provided during demos or consultations
b. Non-Personal Information
Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our site, collected via cookies or analytics tools
Marketing Data: Engagement metrics from email campaigns, social media interactions, or ads we manage on your behalf
c. Information from Third Parties
Data provided by clients or partners (e.g., customer lists for marketing campaigns) or publicly available sources (e.g., social media profiles)
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide and deliver the payroll and HR services you have requested through our platform
Personalization: To better respond to your individual needs and customize your experience with our services
Communication: To respond to your inquiries, provide customer support, and send important service updates
Platform Operation: To operate our website, conduct our business, and maintain our Salesforce-native payroll system
Legal Compliance: When required by law or to protect our rights, property, or safety, or that of others
Your information will not be sold, exchanged, transferred, or given to any other company without your consent, except as outlined in this policy
3. How We Share Your Information
We do not sell, trade, or transfer your personally identifiable information to outside parties, except in the following circumstances:
Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep information confidential
Legal Requirements: When we believe disclosure is necessary to comply with the law, enforce our policies, or protect rights, property, or safety
Business Operations: Non-personally identifiable visitor information may be shared for marketing, advertising, or analytical purposes
With Your Consent: Any other sharing will only occur with your explicit permission
4. Cookies and Tracking Technologies
Currently, Sunrise HCM does not use cookies on our website. However, we may implement standard web technologies in the future to improve user experience and analyze website performance. If we do implement cookies or similar tracking technologies, we will update this policy and provide appropriate notice.
5. Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards: Multiple layers of security controls when you enter, submit, or access your personal information
Salesforce Security: Our platform leverages Salesforce's enterprise-grade security infrastructure and SOC 2 compliance
Access Controls: Restricted access to personal information on a need-to-know basis
Regular Updates: Ongoing security assessments and improvements to maintain data protection standards
6. Your Rights and Choices
You have several rights regarding your personal information:
California Privacy Rights: We comply with the California Online Privacy Protection Act and will not distribute your personal information without your consent
Access and Correction: You may request access to or correction of your personal information by contacting us
Opt-Out: You may opt out of certain communications or data uses by contacting our support team
Account Control: You can update your account information through our platform or by contacting us directly
7. Third-Party Links
Our website may occasionally include links to third-party products or services. These external sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
Our services are primarily offered within the United States. Our platform operates on Salesforce infrastructure, which maintains appropriate safeguards for international data transfers when applicable. If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Sunrise HCM, LLC
1880 N. Congress Ave, Suite 221
Boynton Beach, FL 33426, USA
sales@sunrisehcm.com
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