Frequently Asked Questions

Sunrise HCM charges zero fees - no transaction fees, payroll processing fees, direct deposit fees, tax filing fees, or W-2/1099 fees. Unlike traditional payroll providers, our transparent pricing model eliminates hidden costs.

Sunrise HCM allows you to pay anyone via a US bank account for direct deposit payments in USD.

Sunrise HCM includes payroll software with modular, rules-based pay calculations compliant in all 50 states. Handle overtime, holiday pay, and custom rules.

Sunrise HCM uses Salesforce's enterprise-grade security with data encryption, role-based access, and SOC 2 Type II compliance. Your data is protected by the same security that Fortune 500 companies trust, with full compliance for federal and state tax regulations.

Sunrise HCM currently provides payroll services exclusively within the United States. We handle all 50 states and US territories, but do not process payroll for international employees. If you have employees who are paid in USD to US bank accounts and need multi-state payroll capabilities, we're an excellent fit for your organization.

Sunrise HCM allows you to process unlimited separate payrolls for bonuses, commissions, expense reimbursements, and other non-scheduled payments - all with no transaction fees.

Sunrise HCM is built entirely on Salesforce, so your payroll data and business systems work together natively. Unlike other providers that require data exports and imports between systems, everything operates within your Salesforce environment. You get modern employee interfaces and transparent pricing—no surprise fees like other providers charge.

Sunrise HCM enables managers to easily create shift and schedule differentials using multipliers without viewing employee compensation details, ensuring pay rate privacy while managing variable pay structures.

Sunrise HCM supports multi-state US payroll and multiple EINs in one platform. Our automated tax compliance handles federal, state, and local requirements across all US jurisdictions, ensuring accurate filings as your business expands to new locations within the United States.

Sunrise HCM enables managers to submit one-time payments for individual employees or groups simultaneously. Process bonuses, expense reimbursements, awards, or other special payments outside of regular payroll cycles. Managers can initiate these payments directly through the system with proper approval workflows, and payments can be included in the next regular payroll or processed as separate payments - all with no additional transaction fees.

Sunrise HCM allows you to configure multiple pay rates for employees in the same position based on various factors like shift timing, work location, skill level, or project requirements. Set up automatic shift differentials, weekend premiums, hazard pay, or location-based adjustments that apply automatically when employees log time. Unlike traditional payroll systems that require complex manual calculations, our system handles variable pay structures seamlessly while maintaining pay rate privacy for managers.

Sunrise HCM processes all types of wage garnishments including child support, tax levies, student loans, and court-ordered deductions with full compliance across all states. We handle garnishment calculations, priority ordering, and reporting requirements at no additional fee to employers. Organizations can choose whether to pass administrative fees to employees or absorb these costs, providing flexibility in how you manage garnishment administration.